Service Phase — MAINTAIN

Keep your technology working after launch.

Ongoing technical support, updates, fixes, improvements and maintenance for websites, applications, e-commerce systems and business technology.

You might need this if...

Your website launched, but the original developer is no longer available.

You need regular updates to plugins, frameworks, and security patches.

Your web application needs ongoing bug fixes and small feature additions.

Your e-commerce platform needs monitoring and performance optimization.

You want a reliable team to call when your digital infrastructure has an issue.

You need peace of mind that your technology won't break as it scales.

Core Focus Areas

How we execute the MAINTAIN phase.

01

Website & Application Support

Bug fixes, technical changes, updates and ongoing improvements.

02

Security & Updates

Framework, plugin, dependency and software updates, plus security-related maintenance.

03

Performance Optimization

Performance reviews, page-speed improvements, technical optimization and ongoing monitoring where appropriate.

04

Ongoing Development

Small features, improvements, integrations and development work as the business evolves.

What we can handle

Shopify maintenance
WooCommerce maintenance
Website maintenance
Application support
Mobile application support
Hosting coordination
Backup coordination
Integration fixes
Small feature development
Ongoing technical improvements

Real business use cases

  • security vulnerability identified
    patched and updated proactively
  • business requires a new feature
    scoped, developed, and deployed safely
  • e-commerce checkout slows down
    performance audited and optimized
  • API integration breaks
    investigated, fixed, and monitored

How it works

1

Understand

We audit your existing codebase, hosting, and technical architecture.

2

Plan

We establish a maintenance schedule for updates and a protocol for urgent support.

3

Build / Implement

We continuously execute updates, security patches, and minor feature developments.

4

Test

We test all updates in a staging environment before pushing them to live production.

5

Launch / Support

We provide ongoing reporting and peace of mind that your systems are healthy.

What you get

LinkMyTech is your external technical team. We take responsibility for managing the work, so you don't have to coordinate freelancers.

  • One LinkMyTech point of contact
  • System auditing
  • Scheduled technical updates
  • Proactive issue resolution
  • Small feature delivery
  • Staging & testing
  • Ongoing support

Already have existing technology?

That's fine. LinkMyTech can work with existing websites, applications, third-party software, hosting providers, and existing developers where appropriate. We'll first understand the current setup, identify what needs attention and recommend the most practical next step.

Frequently Asked Questions

Can you maintain something you didn't build?

Yes. We start with a technical audit to understand the codebase and infrastructure before taking over maintenance.

Do you offer perfect real-time uptime guarantees?

We do not make unsupported guarantees. We offer robust monitoring and rapid response protocols to minimize any potential downtime.

Can we request new features during maintenance?

Absolutely. Ongoing development for small features and integrations is a core part of how we support evolving businesses.

How do you handle security updates?

We monitor your frameworks and dependencies, testing updates in a secure staging environment before applying them to your live site.

What happens after I contact you?

We will review your current technology stack and propose an ongoing maintenance and support structure tailored to your needs.

Not sure what you need?

You don't need to know whether you need a developer, automation specialist, integration, application or technical manager.

Tell us what you're trying to achieve. We'll understand the requirement, work out the technical approach and recommend the right next step.